Yes, they do! All of our Nature Climbing products have a 2 year warranty from the day you purchase them. Should your item break or have any other faults, you will receive a full refund or replacement.
We are working as fast as we can to re-stock any missing items! Should your desired item currently not be in stock, you can be informed as soon as it's back by putting it on your wishlist.
All of our products are available worldwide right here on natureclimbing.com.
Ordering
No, you don't. You can always order as a guest, without setting up an account with us. We highly recommend setting up an account though, so you
Once your order has been processed and you have received a shipping number, we are unfortunately unable to change or cancle an order. If you do not want to keep the ordered item, please return it to us within xx days.
Payments
We offer a large variety of payment options, some of which are based on your delivery location including:
Visa, Visa Electron, MasterCard, Maestro, AMEX, PayPal, MobilePay, Vipps, Anyday, ApplePay and ShopPay
We capture your payment when we have shipped your order. The amount will be reserved until the order is shipped and the transaction name will look something like in your bank: NATURE CLIMBING
Shipping & Delivery
All orders above 100€ are legible to get free shipping all around the world! On orders below 100€, we calculate the shipping prices dynamically based on the weight of the package. Go to checkout and shipping, input your desired delivery address and see the calculated delivery costs above the total price.
Yes, of course! Once your order has been processed, we'll email you a shipping numer. You can then track your package through UPS until it arrives on your door step.
We have partnered up with UPS to get fast and reliable worldwide shipping with fair rates.
Returns
All purchases made on natureclimbing.com have a xx-day return period. You can return your products for any reason and for free within this time period. If it's been more than xx days, please contact us before returning your order.
As soon as your return has arrived, one of our team members will process it. We'll email your when the refund is issued according to your payment method. Depending on your banks policies, it may take a couple of days until the money is back on your account.
Community
Please write us an email to info@searchingforlines.com if you're interested in a sponsorship or have an idea for a collaboration.
We're working on it! We are currently setting up a site to inform you about the latest news, exciting stories and inspiring athletes. If you want to stay up to date, we suggest signing up to our news letter.
More Questions
If you have any questions, feedback or other inquiries, please write to us using the form below, on our mail info@natureclimbing.com or using the chat in the bottom-right corner
